Safety & Trust
Your safety is our top priority. We've implemented comprehensive measures to ensure a secure learning environment for all members of our community.
All tutors undergo comprehensive background checks, ID verification, and credential validation before being approved on our platform.
Academic certificates, qualifications, and teaching credentials are thoroughly reviewed and verified by our administrative team.
All financial transactions are protected with bank-level encryption and processed through secure escrow to ensure fair payments.
Transparent review and rating system helps maintain quality and allows community members to share their experiences honestly.
GPS tracking and verified meeting locations ensure lessons happen in safe, public spaces with full transparency about where learning takes place.
Our dedicated support team is available around the clock to address any concerns and handle emergency situations promptly.
Thorough Vetting Process
Multi-step verification including ID checks, credential validation, and personal interviews with all tutor candidates
Background Screening
Comprehensive background checks and criminal record verification for all tutors before platform approval
Secure Communication
Encrypted messaging and calling features protect your privacy and personal information
Escrow Protection
Payment held securely until lesson completion, protecting both learners and tutors from financial risks
Meeting Guidelines
Clear safety protocols for in-person meetings, including location suggestions and emergency procedures
Report & Block System
Easy-to-use reporting tools and blocking features to maintain a safe community environment
For Learners
- Always meet in public places for first sessions
- Inform a friend or family member about lesson details
- Verify tutor identity before meeting in person
- Trust your instincts - if something feels wrong, leave
- Report any suspicious behavior immediately
For Tutors
- Conduct initial consultations in public spaces
- Maintain professional boundaries at all times
- Keep personal information private
- Document lesson agreements and schedules
- Report any inappropriate behavior from learners
At Nextglas, we're committed to creating the safest possible learning environment. Our comprehensive safety measures are continuously reviewed and improved to ensure every member of our community can learn and teach with confidence.