Privacy Policy
Last updated: 10/24/2025
At Nextglas, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.
We comply with Nigerian Data Protection Regulation (NDPR) and international best practices for data protection and privacy.
Personal Information:
- Full name, email address, and phone number
- Date of birth and gender
- Home address and location data
- Profile photographs
- Educational qualifications and work history (tutors)
Usage Data:
- Pages visited and time spent on platform
- Search queries and filtering preferences
- Booking history and transaction records
- Communication with other users
- Device information and IP address
Verification Documents:
- Government-issued ID cards
- Academic certificates and qualifications
- Professional certifications
- Proof of address documents
Platform Operations:
- Account creation and verification
- Matching tutors with learners based on preferences
- Processing payments and managing escrow
- Sending notifications and platform updates
- Providing customer support
Safety and Security:
- Identity verification and background checks
- Fraud detection and prevention
- Monitoring for policy violations
- Resolving disputes and investigations
Platform Improvement:
- Analyzing usage patterns to improve user experience
- Conducting research and developing new features
- Testing and improving platform performance
- Creating statistical reports and analytics
We may share your information in the following circumstances:
- With Other Users: Sharing relevant profile information to facilitate bookings and communication between tutors and learners
- Service Providers: With third-party services that help us operate the platform (payment processors, email services, analytics providers)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with mergers, acquisitions, or sales of business assets
- Safety Protection: To protect our users, platform, or the rights of others
We implement industry-standard security measures to protect your personal data:
- SSL/TLS encryption for all data transmissions
- Secure password storage with bcrypt hashing
- Regular security audits and vulnerability assessments
- Access controls and authentication systems
- Secure data storage with redundant backups
- Employee training on data protection best practices
Access and Correction:
You can access and update your personal information through your account settings or by contacting our support team.
Data Deletion:
You can request deletion of your account and personal data, subject to legal and operational requirements. Some data may be retained for legal compliance purposes.
Opt-out Choices:
- Opt out of marketing communications through account settings
- Disable location services in your device settings
- Control cookie preferences through your browser settings
Data Portability:
You can request a copy of your personal data in a structured, commonly used format.
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
For users between 13-17 years old, we require parental consent for account creation and may limit certain features to ensure their safety.
Your personal data is primarily stored and processed within Nigeria. Any international data transfers will be conducted in accordance with applicable data protection laws and with appropriate safeguards in place.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through prominent notices on our platform. Your continued use of the service after such changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or want to exercise your data protection rights, please contact us:
Email: support@nextglas.com
Address: Lagos, Nigeria