Get in Touch
We're here to help you succeed in your learning journey. Whether you have questions, need support, or want to share feedback, our team is ready to assist you.
+234 XXX XXX XXXX
Mon-Fri, 9AM-6PM WAT
For Tutors: Ext. 101
For Learners: Ext. 102
Emergencies: Ext. 999
General Support
support@nextglas.com
Head Office
123 Tech Hub Avenue
Victoria Island, Lagos
Nigeria
Mon-Fri: 9AM-6PM
Weekend appointments available
How do I become a tutor on Nextglas?
Start by submitting your application through our Become a Tutor page. Our team will review your credentials, schedule an interview, and guide you through the verification process.
What payment methods do you accept?
We accept all major payment methods through Paystack, including bank transfers, debit cards, and mobile money. All payments are secured through our escrow system.
How does the bidding system work?
Learners propose lesson topics and prices, then tutors can accept, decline, or counteroffer within a 30-minute window. This ensures fair pricing and quick decision-making.
Is my personal information safe?
Yes, we use bank-level encryption to protect all personal data and financial transactions. Your privacy and security are our top priorities.
What if I'm not satisfied with a lesson?
If you're not satisfied, you can report quality issues within 48 hours. Our support team will mediate and process appropriate refunds through our dispute resolution system.